Program Name

Integrative Touch Therapies LLC — Appointment Reminders & Booking Confirmations

Program Description

Integrative Touch Therapies LLC ("we," "us," or "our") offers an SMS text messaging program to send you appointment reminders, booking confirmations, scheduling updates, and cancellation notices related to your massage therapy sessions.

Third-Party Payments

You may authorize a third party (such as a parent, spouse, or other family member) to pay for your appointment on your behalf. When you do, we will email that person a secure payment link containing only the minimum information needed to complete payment — the patient's name, the appointment date, a general service description, and the amount due — and not the specific treatment or any clinical detail. The third party pays by card through Stripe; whoever completes that link settles the corresponding appointment. Authorizing a third-party payment constitutes your consent to this limited disclosure.

Consent & Opt-In

By opting in to our SMS program, you consent to receive recurring automated text messages at the phone number you provided. You may opt in by:

• Checking the SMS opt-in checkbox during online booking at ittheal.com
• Texting START to (817) 635-2500

Consent is not a condition of purchase or booking. You are not required to opt in to SMS messaging to schedule an appointment or receive services.

Message Frequency

You will typically receive 2–3 text messages per appointment booking. Message frequency varies based on your booking activity. Recurring messages will be sent for each new appointment.

Message & Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier apply to all messages sent and received. We do not charge any additional fees for SMS messages. Please contact your carrier for details about your messaging plan.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time. To stop receiving messages:

• Reply STOP to any message you receive from us
• Call us at 940.268.5999
• Email us at info@ittheal.com

After sending STOP, you will receive one final confirmation message and will no longer receive SMS messages from this program. Opting out of SMS does not cancel your appointment.

Help

For assistance, reply HELP to any message, or contact us directly:

• Phone: 940.268.5999
• Email: info@ittheal.com

Supported Carriers

Our SMS program is supported on major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier coverage is not guaranteed, and carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Your phone number and SMS opt-in data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Your information is used solely to deliver appointment-related messages.

For full details on how we collect, use, and protect your personal information, please review our Privacy Policy.

Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered messages. Message delivery is subject to your wireless carrier's coverage area and network availability.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated effective date. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.

Gift Cards and Wallet

1. Expiration. Gift cards expire 5 years after their purchase date, printed on the gift card email. Money you load into your wallet expires 5 years after your most recent load; each new load resets that date for your whole unexpired loaded balance. Value redeemed from a gift card keeps the gift card's date. Gift cards sold and money loaded before September 23, 2026 do not expire.
2. No refunds. Gift card purchases and wallet loads are final and non-refundable, except: (a) a remaining balance under $2.50 is paid in cash on request (Tex. Bus. & Com. Code §604.152); (b) unused paid value is refunded if we cannot provide the service; (c) as otherwise required by law. Cancelling a booking paid from your wallet returns that amount to your wallet.
3. Fees. No dormancy, inactivity or service fees.
4. Payment disputes. If you or your bank dispute a wallet load or gift card charge, we place a hold on spending that wallet or card while the dispute is reviewed. Your balance stays visible; it just can't be spent until the dispute resolves. If the bank reverses the charge, we remove the unspent part of that value. If some of it was already spent, that amount is owed and is taken from the next money added to your wallet. We never charge you the bank's dispute fee. If the dispute is resolved in our favor, or closed without a reversal, the hold is lifted and nothing changes.
5. Wallet discount. Money you load is locked at the discount rate in force when you load it, shown on the wallet page before you load. The rate for new loads may change; if it does, money you have already loaded keeps its own rate. Gift card value does not earn the wallet's self-load discount rate — that rate is reserved for funds you add to your own ITT Heal wallet.
6. Promotional value. If a gift card is sold with promotional value under a stated offer, the offer's amount, minimum purchase and dates are shown on the gift card page before you buy, and the promotional value the card received is shown on its gift card email. Promotional value is added to the recipient's wallet as a separate line, expires on the same date as the card, is used after the card's paid value, does not receive the wallet discount, and has no cash value.
7. Limits. Wallet loads are $150 to $1,000 each; a wallet may hold up to $2,000.
8. Not redeemable for cash except as stated above or required by law.

Contact Us

If you have questions about these SMS terms and conditions, please contact us: